Our certified Service Technicians and Authorized Service Providers are fully trained on our Variable Pathlength Solutions and Slope Spectroscopy® to fully support your qualification, implementation, method and validation success.
Our service personnel are ready for your call or email to help ensure your success. Your questions, comments and suggestions help us to continually improve.
Phone: +(US) (908) 707-1201 7:00 AM-5:30 PM EST
After the initial IQOQ and training is done, we know there is more work to do and you are not on your own. We are committed to supporting your Variable Pathlength implementation until it is fully validated and in use.
The CPV versions of our qualification and maintenance protocols have been harmonized to deliver broad Pharmacopeia compliance. These most advanced services are ideally suited for GxP-compliant installations.
Recenttec will be demonstrating the SoloVPE and FlowVPE at the P-MEC section of the CPhI Japan world conference. Event details are as follows:
2017 opening hours Exhibition:
- 19 April: 10:00 – 17:00
- 20 April: 10:00 – 17:00
- 21 April: 10:00 – 17:00
Tokyo Big Sight Exhibition Center - East Hall 1, 2 and 3
3-10-1 Ariake, Koto-ku, Tokyo 135-0063 Japan
Looking for user manuals, training material, best practice guides, white papers, etc.? Our Support Library contains a wide range of self-serve resources to help you understand the power and capabilities of our Variable Pathlength Solutions.
Included with your purchase and also available anytime, we offer installation and qualification (IQOQ) services on all of our Variable Pathlength Solutions.
Our Variable Pathlength Systems are designed to deliver years of reliable and robust performance. In the unlikely event repairs are required, our technicians are trained to troubleshoot the system, perform corrective maintenance, and verify the return to full functionality.