The Service Support Specialist (SSS) is responsible for providing technical assistance and expertise to the C Technologies, Inc. (CTI) sales force and customers related to the laboratory instrumentation its sells and supports. The SSS will provide support both at CTI and on site at customer locations. The type of support will include system qualifications (Installation, Operation and Performance (IQOQPQ), product testing, system maintenance and customer training. Delivering training and support will involve travel to customer locations both domestic and international. Training will be provided by CTI.
Responsible for performing verification activities on products throughout the process including incoming inspections on raw materials and components, WIP inspection on products that have been processed, and final inspection prior to receipt of finished goods.